Meet

Your back-office support team

A trusted partner of healthcare organizations, closing operational gaps by providing high-quality, reliable, and cost-effective support services, while improving efficiency, reducing costs, and enhancing patient care.

Meet

Your back-office support team

A trusted partner of healthcare organizations, closing operational gaps by providing high-quality, reliable, and cost-effective support services, while improving efficiency, reducing costs, and enhancing patient care.

Meet

Your back-office support team

A trusted partner of healthcare organizations, closing operational gaps by providing high-quality, reliable, and cost-effective support services, while improving efficiency, reducing costs, and enhancing patient care.

Meet

Your back-office support team

A trusted partner of healthcare organizations, closing operational gaps by providing high-quality, reliable, and cost-effective support services, while improving efficiency, reducing costs, and enhancing patient care.

Who we are

Suture is an outsourcing operational support agency that works in collaboration with its preferred vendors to provide healthcare and wellness related services to providers, payers, and related organizations. We help our clients streamline their healthcare operations and reduce costs while maintaining a high level of quality care for their patients.

Our Purpose

Our Purpose

Our Purpose

Our Purpose

First, we seek to understand! We understand that the healthcare Industry is facing several challenges… and where there is challenge there is opportunity for growth:

Skilled Staffing

Problem

Although not unique to healthcare and wellness practices, staffing and training in a cost-effective manner is progressively proving to be difficult. Labour is quickly becoming one of the largest expenses in a medical practice with recent increases in attrition.

Solution

This area is our strength. As a Business Process Outsourcing (BPO) group, we strive to become the leading provider of staffing support services by leveraging technology, data analytics, and our skilled staff to train and deliver customized and cost-effective outsourced support solutions.

Patient Access

Problem

With the aging population increasing (i.e. Baby boomers) there is high patient demand to access their providers.  Due to the above challenges of staffing, patient access is becoming increasingly difficult, hence in turn directly affecting patient care, provider schedules and ultimately revenues.

Solution

When there are enough resources and well-trained staff, the organization can focus on their patients' needs. We will be able to seamlessly augment the efficiency of the existing Organization's work force to be able to rapidly respond to patients.

Skilled Staffing

Skilled Staffing

Provider & Staff Burnout

Problem

Although not unique to healthcare and wellness practices, staffing and training in a cost-effective manner is progressively proving to be difficult. Labour is quickly becoming one of the largest expenses in a medical practice with recent increases in attrition.

It is well known that the healthcare Industry lags in technology adaptation, which leads to many years of accumulated inefficient workflows involving both providers and payor. This has led to increases in excess manual/low value work, interweaved with direct patient care to get appropriate reimbursement.

Solution

This area is our strength. As a Business Process Outsourcing (BPO) group, we strive to become the leading provider of staffing support services by leveraging technology, data analytics, and our skilled staff to train and deliver customized and cost-effective outsourced support solutions.

In this unprecedented time of difficulty in the healthcare arena, lifting the administrative burden but also being mindful of the bottom line is one of our main goals and missions.

Patient Access

Problem

With the aging population increasing (i.e. Baby boomers) there is high patient demand to access their providers.  Due to the above challenges of staffing, patient access is becoming increasingly difficult, hence in turn directly affecting patient care, provider schedules and ultimately revenues.

Solution

When there are enough resources and well-trained staff, the organization can focus on their patients' needs. We will be able to seamlessly augment the efficiency of the existing Organization's work force to be able to rapidly respond to patients.

Provider & Staff Burnout

Problem

It is well known that the healthcare Industry lags in technology adaptation, which leads to many years of accumulated inefficient workflows involving both providers and payor. This has led to increases in excess manual/low value work, interweaved with direct patient care to get appropriate reimbursement.

Solution

In this unprecedented time of difficulty in the healthcare arena, lifting the administrative burden but also being mindful of the bottom line is one of our main goals and missions.

Patient Access

Problem

With the aging population increasing (i.e. Baby boomers) there is high patient demand to access their providers.  Due to the above challenges of staffing, patient access is becoming increasingly difficult, hence in turn directly affecting patient care, provider schedules and ultimately revenues.

Solution

When there are enough resources and well-trained staff, the organization can focus on their patients' needs. We will be able to seamlessly augment the efficiency of the existing Organization's work force to be able to rapidly respond to patients.

Skilled Staffing

Problem

Although not unique to healthcare and wellness practices, staffing and training in a cost-effective manner is progressively proving to be difficult. Labour is quickly becoming one of the largest expenses in a medical practice with recent increases in attrition.

Solution

This area is our strength. As a Business Process Outsourcing (BPO) group, we strive to become the leading provider of staffing support services by leveraging technology, data analytics, and our skilled staff to train and deliver customized and cost-effective outsourced support solutions.

Provider & Staff Burnout

Problem

It is well known that the healthcare Industry lags in technology adaptation, which leads to many years of accumulated inefficient workflows involving both providers and payor. This has led to increases in excess manual/low value work, interweaved with direct patient care to get appropriate reimbursement.

Solution

In this unprecedented time of difficulty in the healthcare arena, lifting the administrative burden but also being mindful of the bottom line is one of our main goals and missions.

Provider & Staff Burnout

Problem

It is well known that the healthcare Industry lags in technology adaptation, which leads to many years of accumulated inefficient workflows involving both providers and payor. This has led to increases in excess manual/low value work, interweaved with direct patient care to get appropriate reimbursement.

Solution

In this unprecedented time of difficulty in the healthcare arena, lifting the administrative burden but also being mindful of the bottom line is one of our main goals and missions.

Who we are

Suture is an outsourcing operational support agency that works in collaboration with its preferred vendors to provide healthcare and wellness related services to providers, payers, and related organizations. We help our clients streamline their healthcare operations and reduce costs while maintaining a high level of quality care for their patients.

A suture for every pain point

Who we are

Our general scope of work

Customer Experience ( Cx) Contact center

Capturing inbound contact and routing appropriately at time of contact with goal to optimize customer experience ( ie. limit hold times, transfers, or repeat call backs).

Patient scheduling and appointment reminders

Out-bound contacts, managing patient scheduling (clinical, procedural, or surgical) and sending appointment reminders to patients to reduce no-shows. Real time support available at time of service.

Telemedicine support

Providing remote support for telemedicine services, including technical support, patient scheduling, check-in, and compliance.

Medical records management

Managing medical records for healthcare providers, including digitizing records, organizing, and indexing records, and maintaining HIPAA compliance.

Healthcare IT services

Providing IT support for healthcare providers, including software installation and maintenance, data management, and system upgrades, customized to your practice.

Other Industries

Are you a business in need of office help outside the medical industry?

Get Sutured Too!

Our premier services

Support services

Augmenting existing teams: address the issue of staffing shortages


Seamless integration into existing operation workflows

Patient/Client access services

Inbound and outbound contact center services

Customized packages

  • Surgical and Procedure schedule optimization (reduce costly gaps in schedules)

  • Patient call backs (outbound calls)

  • Nursing triage and/or Medical Assistant remote support

  • Data entry

  • Supporting existing staff (i.e. Claims, Prior Authorization, Credentialing)

  • Software development

  • Plus, more as needed

About

About

About

About

We are a group founded by a physician executive, technology investor and engineer entrepreneur who saw an opportunity in today’s challenging healthcare climate. This organization is meant to identify practice challenges and offer solutions by people who understand the complex healthcare space. 

We are a group founded by a physician executive, technology investor and engineer entrepreneur who saw an opportunity in today’s challenging healthcare climate. This organization is meant to identify practice challenges and offer solutions by people who understand the complex healthcare space. 

Ready to get office help ?

Ready to get office help ?

Ready to get office help ?

Ready to get office help ?

Let us help close your operational gaps

Let us help close your operational gaps.

Let us help close your operational gaps.

Let us help close your operational gaps.

Or, contact our Client Success Manager directly:

Email: info@getsutured.com

Phone: (833)378-3978

Or, contact our Client Success Manager directly:

Email: info@getsutured.com

Phone: (833)378-3978

© 2023 Suture, LLC. All rights reserved.

Who we are

Suture is an outsourcing operational support agency that works in collaboration with its preferred vendors to provide healthcare and wellness related services to providers, payers, and related organizations. We help our clients streamline their healthcare operations and reduce costs while maintaining a high level of quality care for their patients.

Who we are

Suture is an outsourcing operational support agency that works in collaboration with its preferred vendors to provide healthcare and wellness related services to providers, payers, and related organizations. We help our clients streamline their healthcare operations and reduce costs while maintaining a high level of quality care for their patients.

A Suture for every pain point

Our general scope of work

Customer Experience ( Cx) Contact center

Capturing inbound contact and routing appropriately at time of contact with goal to optimize customer experience ( ie. limit hold times, transfers, or repeat call backs).

Patient scheduling and appointment reminders

Out-bound contacts, managing patient scheduling (clinical, procedural, or surgical) and sending appointment reminders to patients to reduce no-shows. Real time support available at time of service.

Telemedicine support

Providing remote support for telemedicine services, including technical support, patient scheduling, check-in, and compliance.

Medical records management

Managing medical records for healthcare providers, including digitizing records, organizing, and indexing records, and maintaining HIPAA compliance.

Healthcare IT services

Providing IT support for healthcare providers, including software installation and maintenance, data management, and system upgrades, customized to your practice.

Other Industries

Are you a business in need of office help outside the medical industry?

Get Sutured Too!

Our premier services

Support services

Augmenting existing teams: address the issue of staffing shortages


Seamless integration into existing operation workflows

Patient/Client access services

Inbound and outbound contact center services

Customized packages

  • Surgical and Procedure schedule optimization (reduce costly gaps in schedules)

  • Patient call backs (outbound calls)

  • Nursing triage and/or Medical Assistant remote support

  • Data entry

  • Supporting existing staff (i.e. Claims, Prior Authorization, Credentialing)

  • Software development

  • Plus, more as needed

A suture for every pain point

Our general scope of work

Customer Experience ( Cx) Contact center

Capturing inbound contact and routing appropriately at time of contact with goal to optimize customer experience ( ie. limit hold times, transfers, or repeat call backs).

Patient scheduling and appointment reminders

Out-bound contacts, managing patient scheduling (clinical, procedural, or surgical) and sending appointment reminders to patients to reduce no-shows. Real time support available at time of service.

Telemedicine support

Providing remote support for telemedicine services, including technical support, patient scheduling, check-in, and compliance.

Medical records management

Managing medical records for healthcare providers, including digitizing records, organizing, and indexing records, and maintaining HIPAA compliance.

Healthcare IT services

Providing IT support for healthcare providers, including software installation and maintenance, data management, and system upgrades, customized to your practice.

Other Industries

Are you a business in need of office help outside the medical industry?

Get Sutured Too!

Our premier services

Support services

Augmenting existing teams: address the issue of staffing shortages


Seamless integration into existing operation workflows

Patient/Client access services

Inbound and outbound contact center services

Customized packages

  • Surgical and Procedure schedule optimization (reduce costly gaps in schedules)

  • Patient call backs (outbound calls)

  • Nursing triage and/or Medical Assistant remote support

  • Data entry

  • Supporting existing staff (i.e. Claims, Prior Authorization, Credentialing)

  • Software development

  • Plus, more as needed